Shipping and cost
We remind you that no package is marked with mention Canna or Canna-Shops, you will find on your package the sender name "Ecommerce Website"
Our cartons do not wear distinctive mark. All our products are sent in discreet packages without indication or advertising and delivery to the address you specified on your order.
No order is shipped on Sunday, so any order placed on sunday will be shipped on Monday.
If you choose to pay by check or bank transfer, the order will be processed once we receive it. Consequently, the time limits applicable in this case are those at the receiving date of the check or wire transfer regulations.
To enable us quick delivery and to avoid any returns, we absolutely need all informations to facilitate the delivery (full address, apartment number, floor, etc ...).
Remember to check your shipping address before confirming your order.
Be careful, if you make a mistake when entering your details, re-delivery will be invoiced.
Click on your country to get your shipping cost.
We ship to over 120 countries!
Your country is not listed? Ask us!
Delivry and Tracking
Delivery with Colissimo.
Starting from the assumption by the Post Office, your package will be delivery at home within 48 hours (metropolitan France).
With Colissimo, your order is delivered from Monday to Saturday. In case of absence or delivery of your package impossibility (no guard, ...), the postman leaves a notice mentioning the date and the address of the post office where you can collect your parcel upon presentation of your ID.
From the day the postman leave the notice, you have 15 days to collect your parcel. After this time, it will be automatically returned to the sender (us).
At any time, through the parcel number communicated to you (ex:8J00300548899).
You can track your package on the Colissimo website: Colissimo tracking
The delivery of your order is carried out by Mondial Relay.
Starting from the assumption by Mondial Relay, your package is available in 3 to 5 days in the Mondial Relay of your choice.
With Mondial Relay, you can be delivered anywhere in France and in many European countries
Mondial Relay is 4300 Relay Points in France: supermarkets, newsagents, dry cleaners, florists ... Relay Points are local shops.
Find the store Mondial Relay of your choice.
At any time using the tracking number, you can track your package on the Mondial Relay tracking website.
Suivi Mondial Relay